Whether you’re a physician or a patient, your needs are our top priority. We are committed to providing prompt service, timely notice of appointments and results, and empowering our employees with the answers to any questions you may have.
We know that medical testing can sometimes be worrisome or stressful. For this reason, we train our staff to provide information, care and comfort whenever needed. Whether it’s distracting a child during a blood draw or explaining a complex test, we’re glad to go the extra mile for each and every patient.
Our policy of speedy and efficient turnaround for our clients means fast access to the information you need via dispatch riders for confidential physical delivery, all forms of electronic transmittal and increased efficiency in the day to day operations of your own practice. Our customer service team is also fully trained to recognize your specific needs.
Patients unable to physically come to any of our labs now have the opportunity to receive care and attention at home. This also encompasses the provision of laboratory collections in unique logistic models, such as worksite collections, hospice clients, wellness support in occupational therapy, and managed care-driven programs. The House Call service is now available within Abuja metropolis and will be expanding across other areas very soon. Our home service staff is composed of competent medical technologists and technicians who are well trained in handling patient anxiety. Clients are assured that medical examinations will be conducted with utmost quality, care and compassion.